Frequently asked questions
Do I need a referral?
Yes. Due to an overwhelming interest in our clinic services we surpassed our micropractice capacity to manage self referrals with online booking. Starting February 1, 2023 we moved to REFERRAL ONLY services ( except for IUD appointments)..
A referral to our clinic can be obtained from a physician or nurse practitioner. For ease of referral we created a one page downloadable form that can be found here:Referral Form.
Referrals help us discharge patients to their community provider once their concerns are addressed and consequently improves access for new patients.
Are you a family doctor or gynaecologist?
Dr. Solomon is a licensed Family Physicians with a special interest and expertise in women’s health. After being seen at our clinic she does not become your “family doctor.”
Are your services free?
Services provided by our physicians are free with a valid Alberta Health Care card. However, if you miss an appointment without contacting us, we may charge a fee.
Pessary devices are not covered by Alberta Health and they cost 120$/device. Some medical benefit plans can cover pessaries under Medical Devices or Braces.
What is the best way to reach your clinic?
Our clinic functions as a micro-practice, with minimal staff. We do not have a receptionist. The best way to reach us is by EMAIL at INFO@FULLWOMENSCLINIC.CA as this is checked at regular intervals during business hours.
We do not offer any emergency or walk-in clinic appointments. .
What will I have to pay for?
New pessaries.
Missed appointments.
Forms and fax prescription refills
How can I check my results?
We only contact patients for abnormal results. The contact might be through Medeo (our secure communication platform) or phone call. Please consider signing up for MyHealth Records where you can see all your lab and investigation results.
How do I book an appointment?
Get a referral to our clinic from a physician or nurse practitioner.
Make sure your email is provided with the referral.
You will receive a text message with an appointment date and time. You then have the option to confirm this appointment or cancel it.
If you cancel the appointment on text, please email us requesting to reschedule for another date.
Two days before your appointment you will receive an email with a questionnaire relating to your main concern and medical history. The form can be filled out on any device and has to be submitted online before your appointment.
Do you offer phone appointments?
Phone visits are used ONLY for follow up appointments. These appointments are usually up to 10 minutes long allowing for an additional 5 minutes of charting.
Do you offer evening or weekend appointments?
Our office hours are usually Mon-Fri, 9am - 4 pm.
Here are some suggestions on how to obtain after-hours medical care outside Full Circle:
Urgent care clinics - located in Sherwood park, east and north east Edmonton. These are small scale emergency rooms with no inpatient capacity.
Alberta Health Link - phone service serviced by registered nurses.
211 - offers direction to patients for semi-urgent needs.
Stollery Children’s Hospital - ideal for patients less than 18 years old for urgent care.
Ellwood Pediatric Walk-in Clinic - for non-urgent, walk-in child medical care.
What is Medeo?
Medeo is a secure communication platform. We use Medeo to send patients their non-urgent, abnormal test results. Medeo meets all federal and provincial security and privacy standards.