Technology

Access and comfort with using an email address and web browser is required.

At times we might contact patients via text message. You may opt out of receiving text SMS at any time by replying STOP.

Access to the clinic and results

Due to overwhelming interest in our services we now only see patients by REFERRAL. Patients can be referred by a physician, midwife or nurse practitioner. For ease of referral we have created a one page downloadable form that can be found here: Referral Form. Referrals help us discharge patients to their community provider once their concerns are addressed and consequently improves access for new patients.

For results our doctors will use the secure patient portal messaging system - MEDEO. Patients will receive a notification that they have a new message to review. Patients can then access Medeo and find their results attached to a message.

Dr. Solomon is away from the office periodically. During these times, emails, results and clinic will be covered by locum physicians.

Appointment length

We allocate 30-45 minutes for consultations and 30 minutes for follow up appointments. This time is used to address patient’s concerns as well as visit documentation, paperwork and perform a physical examination if required. If this is not enough time, you will be asked to book a follow-up appointment. .

If a patient is more than 15 minutes late, their appointment will be cancelled and a 100$ fee will apply. Please let us know by email if you are running late.

Missed appointments/cancellation policy

24 hours notice is required to cancel an appointment. Failure to do so results in a 100$ charge.

Appointments can be cancelled by emailing us at info@fullwomensclinic.ca or respond to the text reminder.

After a missed appointment patients will not be rebooked until their missed appointment fee is paid by e-transfer to info@fullwomensclinic.ca

Termination of Doctor - Patient relationship

Be kind and respectful. This is a safe space for all. We don’t tolerate abusive, aggressive or disrespectful behaviour toward staff or other patients, and we reserve the right to restrict access to the clinic.

Failure to comply with the “Patient contract” terms will result in termination. No further appointments will be accepted and patients will be responsible to find care elsewhere. Records will be transferred with a fee.

Services NOT provided

Dr. Solomon does not prescribe narcotics, marijuana or other controlled substances.

Full Circle is not a general practice or a Family Medicine clinic.

Prescription refills

Our doctors do not refill medications outside of an office/virtual visit. Speak to your pharmacist about providing an extension and then book an appointment for a renewal.

Before your appointment

To ensure the best possible experience at our clinic, it’s a good idea to be prepared for your appointment. Here’s how you can make the most of your time with us:

• Bring your provincial health card and a piece of photo ID

• If you have mobility challenges, please bring someone who can help with positioning you on the examination table

• Read emails and complete pre-appointment forms.